FAQ

What is Nora?

Nora is a personal safety alarm designed to help you feel safe wherever you go. With a 130dB siren, Bluetooth connectivity, GPS location sharing, and automatic emergency calling, Nora gives you instant access to help in any situation.

How does Nora work?

Simply pull the pin or press the activation button. This triggers the 130dB alarm immediately, sends your GPS location to your emergency contacts, and can automatically dial a pre-set contact - all in one action.

Is Nora suitable for elderly users?

Yes. Nora is designed to be simple for anyone to use. There are no complicated apps to navigate in a stressful moment - just one button or pin to activate. Many customers purchase Nora specifically for elderly parents or family members living independently.

Does Nora require a smartphone to work?

The 130dB siren activates independently without any phone. The GPS location sharing and auto-call features use Bluetooth to connect with your smartphone. For full functionality we recommend pairing Nora with the companion app on your phone.

How loud is 130dB?

130dB is comparable to a jet engine at close range. It is loud enough to be heard from over 100 meters away and is designed to draw immediate attention and deter threats in any environment.

How long does the battery last?

Nora charges via USB-C and holds a long-lasting charge suitable for daily carry. We recommend charging Nora once a week to ensure it is always ready when you need it.

What colors does Nora come in?

Nora is available in two clean finishes: Black (Zwart) and White (Wit). Both are compact and designed to blend into your everyday carry.

Where can I carry Nora?

Nora features a secure clip-on design so it can attach to bags, belts, keychains, or jacket zippers. It is compact enough to fit in a pocket, purse, or backpack.

Do you offer free shipping?

Yes. We offer free shipping on all orders over €35. Orders below this threshold are subject to a small shipping fee calculated at checkout.

What is your return policy?

We offer a 30-day return policy. If you are not satisfied with your purchase, contact us at info@mynora.nl within 30 days of receiving your order. Items must be in their original condition and packaging.

How long does delivery take?

Orders are processed within 1-3 business days. Once shipped, standard delivery takes 5-10 business days depending on your location.

How do I track my order?

Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. Please allow 24-48 hours for tracking information to become active.

I have a question not listed here. How can I contact you?

We are happy to help. Reach us anytime at info@mynora.nl and we will get back to you as soon as possible.